Policies
For loans of equipment an extended period of time please discuss this with your tutor and have your tutor sign an extended loan form which is available from the information rack near reception.
Always bring your university identification card to loan out equipment.
Late Return policy
Equipment Returns
If student notifies the media loan hub of the potential late returns through E-Mail or telephone (eqc@derby.ac.uk. Tel 01332 593240, 593241) Then we will endeavor to help were ever possible.
If no contact has been made and equipment is not returned by the required date and time then a suspension of accounts will be enforced from:
Under 24 hours late return = 1 day suspended
Over 24 hours late return = 3 days suspended
Over 48 hours late returns = 5 days suspended
Over 72 hours late returns = 7 days suspended
If there is an advanced booking during the suspended time the booking will be cancelled and you will be required to re-book after the suspension has been lifted.
When equipment returns are later than 72hours the Academic associated with the student will be informed and the Media Loan Hub staff will negotiate with appropriate staff to resolve the issues.
Room Key Booking
Failure the return keys at the required specified time on booking will result in suspension
Under 1 hour late key return key = 1 day suspended
1hour – 24 hours late return key = 3 days suspended.
Over 24 hours late return key = 5 days suspended.
Where ever possible please try to contact us if there are issues with returning equipment or keys.