Policies
Media Loan HUB Policies:
You UniCard is required for booking collection.
You must book a minimum of 45 Mins before collection.
You have 1 hour to collect equipment bookings before they auto-delete. Rooms and resources differ.
For loans of equipment an extended period of time please complete and submit an extended loan form (in the useful links section above). Forms submitted after a booking has been collected will not be processed.
Late Return policy
Equipment
If student notifies the media loan hub of the potential late returns through E-Mail or telephone (mlh@derby.ac.uk. Tel 01332 593239/593241). Then we will endeavour to help were ever possible. This should be in advance of the end date and time.
If no contact has been made and equipment is not returned by the required date and time, then a suspension of accounts will be enforced from:
Under 12 hours late return = 1 day suspended
Over 12 hours late return = 3 days suspended
Over 24 hours late returns = 7 days suspended
Over 72 hours late returns = 9 days suspended
If there is an advanced booking during the suspended time the booking will be cancelled, and you will be required to re-book after the suspension has been lifted.
When equipment returns are later than 72hours the Academic associated with the student will be informed and the Media Loan Hub staff will negotiate with appropriate staff to resolve the issues.
Please note that we do not have an auto-renewal for bookings.
Room Keys
Failure the return keys at the required specified time on booking will result in suspension
Under 1 hour late key return key = 1 day suspended
1hour – 24 hours late return key = 3 days suspended.
Over 24 hours late return key = 5 days suspended.
Where ever possible please try to contact us if there are issues with returning equipment or keys.
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