Open hours

MEDIA LOAN HUB

Christmas Opening Hours for the Media Loan Hub 

Closed from 19th Dec at  Noon until 4th January.

Open from 7th January 

Monday - Friday 10am - 12  & 2pm - 4pm 

 

Contact us

MEDIA LOAN HUB  

Email us: eqc@derby.ac.uk

Call us: 01332 59 3241 or 59 3239

Come and see us: MS-041

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DIGITAL DESIGN HUB 

Email us: ddh@derby.ac.uk

Call us: 01332 593750 

Come and see us: MS012

 

Christmas Opening Hours for  DDH 

Appiontments only from 17th Dec - 21st  Dec 

Closed from  24th Dec until 4th January.

Open from 7th January 

Monday - Friday 10am - 12  & 2pm - 4pm 

 

Announcements

Christmas Opening Hours for the Media Loan Hub 

Closed from 19th Dec at  Noon until 4th January.

Open from 7th January 

Monday - Friday 10am - 12  & 2pm - 4pm 

 

Christmas Opening Hours for  DDH

Appiontments only from 17th Dec - 21st  Dec 

Closed from  24th Dec until 4th January.

Open from 7th January 

Monday - Friday 10am - 12  & 2pm - 4pm 

 

 

 

Help

REMEMBER when booking you do not have to make the start time on the hour and often, during busy periods, we will have a que so book on the time that suits you to avoid waiting

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Policies

For loans of equipment an extended period of time please discuss this with your tutor and have your tutor sign an extended loan form which is available from the information rack near reception. 

Always bring your university identification  card to loan out equipment. 

 

Late Return policy

­Equipment Returns

If student notifies the media loan hub of the potential late returns through E-Mail or telephone (eqc@derby.ac.uk. Tel 01332 593240, 593241) Then we will endeavor to help were ever possible.

If no contact has been made and equipment is not returned by the required date and time then a suspension of accounts will be enforced from:

Under 24 hours late return = 1 day suspended

Over 24 hours late return   = 3 days suspended

Over 48 hours late returns = 5 days suspended

Over 72 hours late returns = 7 days suspended

If there is an advanced booking during the suspended time the booking will be cancelled and you will be required to re-book after the suspension has been lifted.

When equipment returns are later than 72hours the Academic associated with the student will be informed and the Media Loan Hub staff will negotiate with appropriate staff to resolve the issues.

 

Room Key Booking

Failure the return keys at the required specified time on booking will result in suspension

Under  1 hour late key return key = 1 day suspended

1hour – 24 hours late return key      = 3 days suspended.

Over 24 hours late return key = 5 days suspended.

Where ever possible please try to contact us if there are issues with returning equipment or keys.